Target // Hearth + Hand
In 2023, when I was promoted from Visual Merchandising Business Partner to Visual Merchandising Manager, my category ownership shifted slightly. I became the Manager over our main Home Decor partnership brand: Hearth + Hand with Magnolia, a partnership with Joanna + Chip Gaines. This space in a Target store is its own floorpad, similar to how the HI Flat is structured, however it has its own unique fixtures, hardware, + fixture accessories to leverage. In addition, the Visual Merchandising in this space leans more heavily curated + the merchandising techniques used to set the space need to be intentional + differentiated from those of the HI Flat for bold brand recognition + distinct styling differences across brands. Managing a space I hadn’t been the visual merchandiser in prior was a nice new challenge, as I had to learn the brand, partnerships, celebrity nuanced preferences, + manage a business new to me. However, managing a space that I hadn’t merchandised in prior was also a blessing because it allowed me to come in with fresh eyes, challenge the status quo of what had been done in the space prior, + propose new ideas to keep the space innovative + fresh. I also had the benefit of working on the HI Flat prior + was well-versed in the brand expectations and merchandising techniques being leveraged over there, which helped ensure the progress made in Hearth + Hand would remain differentiated + unique to the space. During my time Managing Hearth + Hand, we integrated a handful of brand partnerships into the space, inclusive of: KitchenAid, Stanley, Owala, Haden, + more! We also launched a Hearth + Hand packaged food + giftable food line: Magnolia Table, that was then cross-merchandised within the space to amplify further storytelling + build-the-basket even more!
Cyclical Work …
When I joined the Hearth + Hand team, Visual Merchandising was already operating as a part of this CFT (cross-functional team). The space already had established zones for the floorpad + routines for the flow of the work + partnerships. However, there was still a lot of room for improvement with respect to: partnerships with the Merchant team for them to understand fit, capacities, + lean into fewer, deeper, bolder assortment strategies to protect curation + storytelling intention within the space; merchandising potential of curated moments to tell clearer trend stories with a stronger point of view; balancing out the space with some key item destinations to lighten the load of how much curation was happening in the space, to better ease the guest shopping journey + simplify the experience in the space; and developing my direct report to understand not only her merchandising hand but also land the merchandising technique differences unique to Hearth + Hand, to leverage for this brand vs. other spaces in the store. This section leans into some of the cyclical work I did as the Manager on Hearth + Hand. Below are some of the cyclical builds I Managed, inclusive of the up-front concepting work I created, to pass off build strategies + visual merchandising direction to my business partner, to set her up for success with merchandising builds. Again, as we refined the processes of how Visual Merchandising shows up for the Home division and Target as a whole, you will see that the overall approach to concepting work evolved! This evolution explored many ways-in to communicating + bringing the space to life through: a mix of inspirational swipe compiling + curating, CAD planning + mapping, and illustrating + rendering.
2024:
summer: outdoor fun + hosting
store execution:
fall: decor + entertaining, stanley
store execution:
holiday: trim-a-tree, stuff-a-stocking, gifting, decor + entertaining
store execution:
2025:
spring: refresh/cozy corner, stained glass, floral + gardening
store execution:
summer: outdoor play + party, subtle americana, owala
store execution:
fall: decor + gathering, listening lounge, owala
store execution:
holiday: decor + gathering, trim-a-tree, gifting, food + bev, haden
spring: core cabinet + pantry refresh, creative spaces, tea party, + fragrance expansion
not yet set // coming soon!
summer: surf shack, beach play, americana
not yet set // coming soon!
As mentioned above, part of the work I did in the Manager seat on Hearth + Hand was to refine the floorpad and help balance out what zones in the space played into curation vs. which zones became more key-item or category dominant in visual merchandising projection. Carving out intentional spaces on the floor to be category statements not only simplifies the guest shopping journey, but it also gives a moment of reprieve from the discovery in the space… a moment to pause and have clarity or refresh your shopping energy to continue exploring + discovering. Below are two very important examples of initiatives I lead to unlocking better category dominance in the space: creating a Greenery Shop + expanding out a Fragrance Destination. While both of these zones became bigger hubs for these top performing category moments, there was still room to play— as you will see below. The idea that a Greenery shop could still infuse a small nod to cross-merch, potentially, by leveraging a seasonal scent drop-in to the shop. This concept was to have a small/subtle way to refresh a heavily carry-forward space and interject seasonal relevance. This would also help amplify the zone + seasonal projection further by playing on multiple guest senses! Creating a main destination for top performing categories like Greenery + Fragrance, did not mean that these categories could not be leveraged in other zones within the space. Both Greenery + Fragrance were leveraged in other zones as a cross-merch element or as a way to round-out storytelling for certain trend moments, but both category destinations still stayed intact as the primary hub(s) for these category heavy-hitters! Below you will see my concepting work: inspirational swipe, sketches, + renders of these 2 main destination wins!
Unlocking Category Dominance …
2024:
greenery shop
2025:
fragrance destination